Customer Care Team

Our experienced customer care team will help you with product questions, parts, service and more. If you have a product question or need a part, please have the product serial number ready when calling about a specific product. You will find the serial number on a silver sticker on the bottom of the product.

We are here to help and look forward to hearing from you.

CONTACT US
Customer Care Team
Toll-Free: 800.424.0796
Fax: 952.941.6688
Email

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Mary Quinn
Customer Care Manager

Joining SICO® in 1983, Mary was promoted to Customer Care Manager in 1989. Mary and her team is responsible for customer care, order entry, and parts sales. Mary’s depth of experience within SICO® and her years of expertise with SICO® products is a valuable resource for the company. Mary is a SICO® Global Quality Management System graduate, First Responder, and Safety Committee member.

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Nikki Schmidt
Customer Care Representative

Nikki joined SICO® in 1999, working on the customer care, order entry and parts sales team. She specializes in Wallbeds and loves speaking with customers. Nikki is a SICO® Global Quality Management System graduate. She is also an inspector for Accident Prevention Programs, a First Responder, United Way Campaign Volunteer, and received the Leadership Safety Award.

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Steve Stuart
Customer Care Representative

Steve is responsible for order entry, parts sales, and customer care. Over the past 35 years he has worked in many areas within SICO® including: Leadman, QA/QC, Forktruck Operator, Crane Operator, Hazmat, Inventory Control, and Logistics. He is a First Responder, Safety Committee member and SICOfest Committee member. Steve also holds degrees from Normandale Community College, University of Minnesota, and is a 2x global SICO® Quality Management System graduate.