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Executive Team

Ken Steinbauer
President & Chief Operating Officer

As President & Chief Operating Officer of SICO® America, Ken is responsible for the strategic vision and leadership of SICO’s largest business. Ken’s experience includes more than 25 years in senior and executive leadership roles in a number of companies: Director of Strategic Marketing at AT&T/Lucent Technologies, President of Shaw Contract Flooring – Minnesota, Regional Vice President Shaw Contracting Flooring overseeing 15 commercial flooring contractors in the United States and Vice President of Sales & Field Operations for Lifetouch. Since joining SICO® in 2008 as Vice President of Sales, Ken was promoted to Executive Vice President in 2012 and President in 2013. Ken holds both an MBA from the University of St. Thomas and an executive MBA from the University of Minnesota.

Paul Bender
Vice President of Manufacturing

Paul is responsible for manufacturing facilities in Minnesota, Arkansas and Wisconsin. He also provides leadership to the customer care, engineering, procurement, production control and freight teams. He has been with SICO® for over 20 years holding various roles in manufacturing with increasing responsibilities. Prior to SICO®, Paul worked with Lund Boat Co, Homecrest Industries, and Gor-Mil Manufacturing. He earned a degree in Industrial Technology and holds a Masters degree in Management.

Lori Ahern

With more than 25 years in information technology and business experience with SICO®, Lori is responsible for the communications, network and business systems that support the company operations, including ERP and CRM. She leads the business analyst and technical support teams ensuring system reliability and a high level of support to all employees. Lori has served as a Network Administrator and I.S. Manager for SICO® prior to her current role as CIO. She holds a degree in Management Information Systems from Brown Institute in Minneapolis, Minnesota.

Pam Johnson

Pam joined SICO® in 2007 bringing more than 30 years of financial experience. Prior to SICO®, she held leadership positions at U.S. Bank, COLOURS Marketing Communications and Associated Skincare PA. She leads the credit, accounting, payroll and human resources teams. Pam earned her accounting degree from the Carlson School of Management at the University of Minnesota and is a member of the Financial Executive Group of the Manufacturers Alliance.

Heidi Niesen – CMHS
Vice President Sales & Marketing

Joining SICO in 1994, Heidi has worked her way through various sales positions within the organization and was promoted to Vice President of Sales & Marketing in September 2018. Prior to her promotion, she was National Sales Manager – Hospitality with more than 25 years of experience serving the hospitality industry. She also held the positions of Direct Marketing Manager and Regional Sales Manager. In her current role, Heidi is responsible for building sales in all markets, hospitality, education and leisure along with leading marketing initiatives for the Americas’ business unit. Heidi received her Certified Master Hotel Supplier (CMHS) certification in 2016 and has served as a board member of the International Association of Conference Centers (IACC) She holds a Masters of Art in Leadership from Augsburg College in Minneapolis MN and earned her undergraduate degree from Cardinal Stritch University in Milwaukee, WI.