SICO America

Customer Care Team

Nikki Schmidt headshot

Nikki Schmidt

Customer Care Manager

Nikki joined SICO® in 1999, working on the customer care, order entry and parts sales team. She specializes in Wallbeds and loves speaking with customers. Nikki is a SICO® Global Quality Management System graduate. She is also an inspector for Accident Prevention Programs, a First Responder, United Way Campaign Volunteer, and received the Leadership Safety Award.

Anna Starman headshot

Anna Starman

Customer Care Representative

Anna comes from a long background in customer care. Before arriving at SICO, she worked in the healthcare field assisting patients with billing concerns. She graduated with her Bachelor of Arts from Concordia College, Moorhead.

Nate Hopkins headshot

Nate Hopkins

Customer Care Representative

Nate has a passion for helping people and understanding their needs. He comes to SICO with over 15 years of customer care and tech support experience. He graduated with a Bachelor of Arts degree from the University of Iowa.


Navigating Excellence Together

At SICO, our Customer Care Team is dedicated and committed to ensuring the highest level of customer service to provide our customers with the best experience. Each team member is trained in creating solutions that make your journey with SICO seamless and fulfilling.


Reach Out with Confidence

Have a query, need assistance, or just want to share feedback? Our team is excited to connect. Every conversation with us is an opportunity to ensure you get the most out of your SICO experience. Let’s make your space extraordinary, together.

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