SICO America

SICO Executive Team

Ken Steinbauer headshot

Ken Steinbauer

President & Chief Operating Officer

As President & Chief Operating Officer of SICO® America, Ken is responsible for the strategic vision and leadership of SICO’s largest business. Ken’s experience includes more than 25 years in senior and executive leadership roles in a number of companies: Director of Strategic Marketing at AT&T/Lucent Technologies, President of Shaw Contract Flooring – Minnesota, Regional Vice President Shaw Contracting Flooring overseeing 15 commercial flooring contractors in the United States and Vice President of Sales & Field Operations for Lifetouch. Since joining SICO® in 2008 as Vice President of Sales, Ken was promoted to Executive Vice President in 2012 and President in 2013. Ken holds both an MBA from the University of St. Thomas and an executive MBA from the University of Minnesota.

Lori Ahern headshot

Lori Ahern


With more than 25 years in information technology and business experience with SICO®, Lori is responsible for the communications, network and business systems that support the company operations, including ERP and CRM. She leads the business analyst and technical support teams ensuring system reliability and a high level of support to all employees. Lori has served as a Network Administrator and I.S. Manager for SICO® prior to her current role as CIO. She holds a degree in Management Information Systems from Brown Institute in Minneapolis, Minnesota.

John Cremers headshot

John Cremers


John brings more than 30 years of financial experience and leadership. Prior to joining the SICO® team, John was Senior Director of Audit Services at Ecolab in St. Paul, Minnesota. Before that, he spent nineteen years at Imation in Oakdale, Minnesota, where he held the positions of Controller and Chief Audit Executive, in addition to multiple finance leadership roles. John holds a degree in Accounting from St. John’s University in Collegeville, Minnesota. He is also certified in APICS Production and Inventory Management and in IIA Risk Management Assurance.

Heidi Niesen – CMHS headshot

Heidi Niesen – CMHS

Vice President Sales & Marketing

Joining SICO® in 1994, Heidi has worked her way through various sales positions within the organization and was promoted to Vice President of Sales & Marketing in September 2018. Prior to her promotion, she was National Sales Manager – Hospitality with more than 25 years of experience serving the hospitality industry. She also held the positions of Direct Marketing Manager and Regional Sales Manager. In her current role, Heidi is responsible for building sales in all markets, hospitality, education and Convention Centers, stadiums and arenas along with leading marketing initiatives for the Americas’ business unit. Heidi received her Certified Master Hotel Supplier (CMHS) certification in 2016 and has served as a board member of the International Association of Conference Centers (IACC) She holds a Masters of Art in Leadership from Augsburg College in Minneapolis MN and earned her undergraduate degree from Cardinal Stritch University in Milwaukee, WI.

Ron Nelson headshot

Ron Nelson

Vice President of Operations

Ron brings over 20 years of operations leadership with a track record of developing strategies to drive operational excellence. Prior to joining the SICO® team, Ron was Vice President of Global Operations at Reell Precision Manufacturing. Ron has also held leadership positions at Stein Industries as their E-Switch Division President, and at Precision Navigation Inc. as Chief Operating Officer. Ron holds a BS degree in Business Administration from Wilmington University. He also has a mini Master’s degree in Quality Management from the University of St. Thomas and an Associate’s degree in Quality from the Spartan School of Aeronautics.

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