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Customer Care Team

Our experienced customer care team will help you with product questions, parts, service and more. If you have a product question or need a part, please have the product serial number ready when calling about a specific product. You will find the serial number on a silver sticker on the bottom of the product.

We are here to help and look forward to hearing from you.

CONTACT US
Customer Care
Toll-Free: 800.424.0796
Fax: 952.941.6688
Email

Melanie Enge
Customer Care Representative

Melanie joined SICO’s customer care team in March of 2019. With over 15 years of customer care experience she is passionate about helping people. Melanie’s friendly and personable attitude allows her to achieve solutions while connecting with customers. Melanie is a professional delivering excellent customer service experiences.

Steve Stuart
Customer Care Representative

Steve is responsible for order entry, parts sales, and customer care. Over the past 35 years he has worked in many areas within SICO® including: Leadman, QA/QC, Forktruck Operator, Crane Operator, Hazmat, Inventory Control, and Logistics. He is a First Responder, Safety Committee member and SICOfest Committee member. Steve also holds degrees from Normandale Community College, University of Minnesota, and is a 2x global SICO® Quality Management System graduate.

Nikki Schmidt
Customer Care Representative

Nikki joined SICO® in 1999, working on the customer care, order entry and parts sales team. She specializes in Wallbeds and loves speaking with customers. Nikki is a SICO® Global Quality Management System graduate. She is also an inspector for Accident Prevention Programs, a First Responder, United Way Campaign Volunteer, and received the Leadership Safety Award.