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Privacy Policy

Updated June 2018

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following privacy policy, which together with our terms of use statement govern SICO’s relationship with you in relation to this website. If you disagree with any part of these terms, please do not use our website.

The term SICO® or ‘us’ or ‘we’ refers to the owner of the website, SICO Incorporated, located at 7525 Cahill Road, Minneapolis MN USA. The term ‘you’ refers to the user or viewer of our website.

The content on the pages of this website is for your general information and use only. It is subject to change without notice. We will post any changes to these terms on this website so please check regularly for the most recent version.

SICO® is committed to your privacy. Our Privacy Policy outlines our current information gathering and sharing practices. We encourage you to read it whenever you visit our sites as the information may change without notice due to site enhancements, changes in the law and changes in technology.

Rest assured that we will not sell, share, or rent information gathered through our sites in ways different from what is disclosed here.

This privacy policy has been compiled to better serve those who are concerned with how their “Personally Identifiable Information” (PII) is being used online. PII, is information that can be used on its own or with other information to identify you. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?

When requesting information or a quote or downloading products in a 3D/Revit format for use in your project, you will be asked to enter your name, company name, email address, mailing address, phone number and other details to help you with your experience.

When do we collect information?

We collect information from you when you fill out the “request for quote” page on the website or when you download or view Revit product models.
We will never request your password, user name, or other PII through e-mail. This practice, called “phishing,” is oftentimes a scam designed to steal your personal information. If you receive an e-mail message that looks like it is from us asking for your personal information, please do not respond.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, visit our booth at a tradeshow, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
  • To improve our website in order to better serve you
  • To allow us to better service you in responding to your customer service requests
  • To administer a contest, promotion, survey or other site features
  • To quickly process your transactions
  • To ask for ratings and reviews of services or products
  • To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

SICO® takes information security very seriously and utilizes appropriate safeguards to protect the information we collect consistent with this Privacy Policy. We secure the information you provide on servers in a controlled secure environment. In certain areas we may use industry standard Secure Socket Layer (SSL) encryption. All sensitive/credit information you supply is encrypted via SSL technology. These safeguards are regularly reviewed to protect against unauthorized access, disclosure and improper use of your information, and to maintain the accuracy and integrity of that data.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

Do we use ‘cookies’?

Like many companies, SICO® uses cookies and other technologies, some of which are essential, to make our website work. Others help us improve services and the user experience or to advertise.
This site uses cookies and in some cases third-party cookies to provide a better experience and service for users. When navigating or using our site, you agree to our use of cookies. However, the user has the option to prevent the generation of cookies and disposal of the same by selecting the appropriate option in your browser. If you block the use of cookies on your browser it may disrupt some services and some functions of the website may not be available. (See “Turning off Cookies” below for more information.)

What is a cookie?

A cookie is a small piece of text that websites send to the browser and is stored on the user’s terminal, which may be a personal computer, a mobile phone, a tablet, etc. These files allow the website to remember information about your visit, such as language and preferred options, which can make your next visit easier and make the site more useful for you. Cookies play a very important role in improving user experiences on the web.

How are cookies used?

By browsing this website you are accepting that we can install cookies on your device. Cookies can tell us:

  • How each visitor found the website (whether through another website, an organic search query, Pay Per Click and so on),
  • How many times each page on our site is viewed by each customer,
  • And even notify us when a particular visitor accesses our site.

Types of cookies used

This website uses both temporary session cookies and persistent cookies. Session cookies store information only while the user accesses the Web and persistent cookies stored in the terminal data to be accessed and used in more than one session.

Technical cookies: these allow the user to navigate through the website or application and use the various options or services there. For example, with traffic control and data communication, to identify the session, access restricted Web parts, etc.

Cookies customization: these allow users to access the service with some predefined general features in your terminal, or user defined settings. For example, the language, the type of browser through which you access the service, the design of selected content.

Statistical analysis cookies: these allow the monitoring and analysis of user behavior on websites. The information gathered through such cookies is used in measuring the activity of web, application or platform sites and the profiling of user navigation of these sites, in order to make improvements to the service and functionality for users.

Third Party Vendors:  Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

Turning off Cookies

Cookies are specific to each different browser.  For example, this means cookies stored on Google Chrome cannot access cookies stored on Internet Explorer.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

Below are links to the ‘Help’ pages of major browsers which explain how you can do this. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site or any other websites that you visit.

Internet Explorer | Firefox | Chrome | Safari | Opera | Blackberry | Safari iOS | Windows Mobile

Except for essential cookies, all cookies will expire after a period of time.

With Whom Does SICO® Share Personally Identifiable Information?

We do not sell your name or other personally identifiable information to third parties, and do not intend to do so in the future. We do share your information with our partners and affiliates as necessary to provide you with services. We may also engage third parties to process your information on our behalf, or to assist us in improving our services.

We may disclose personally identifiable information to government authorities or to third parties pursuant to a subpoena or other legal process.

Your California Privacy Rights

California Civil Code Section 1798.83 permits users of our site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write us at: the address listed below.

SICO Incorporated
Attn:  Privacy Policy
7525 Cahill Road
Minneapolis, MN USA 55439

For Residents of the European Union or Switzerland:

Transfer of Information

The information we collect from you may be transferred to, stored at, and processed in destinations outside of the country in which you are located and may be accessible to the governments of such destinations under local law. This includes processing by us, our affiliates, our third party payment processing companies, and other third parties as necessary to provide our services to you and as described above. You agree to such transfer, storing, and/or processing of your personal data outside of the country in which you are located.

Legal Basis for Data Processing

We process personal data for the purposes set out in this Privacy Policy, as described above. Our legal basis to process personal data includes processing that is:

  • necessary for the performance of the contract between you and SICO® (to provide you with products and other services that you request, or for resolving billing or customer service inquiries related to your use of our products or services);
  • necessary to comply with legal requirements (for example, to comply with applicable accounting rules or to make mandatory disclosures to law enforcement);
  • necessary for our legitimate interests (for example, to manage our relationship with you and to improve the website and our services);

In some instances, you may be required to provide us with personal data for processing as described above, in order for us to be able to provide you all of our products and services, and for you to use all the features of our website.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.

Changes to this Statement:

SICO Incorporated will occasionally update this Privacy Policy to reflect company and customer feedback. If any substantial changes are made to the ways in which your personal information is used will we notify you by posting a prominent announcement on our web pages. We will also revise the “last updated” date at the top of the Privacy Policy.