Updated June 2018
The term SICO® or ‘us’ or ‘we’ refers to the owner of the website, SICO Incorporated, located at 7525 Cahill Road, Minneapolis MN USA. The term ‘you’ refers to the user or viewer of our website.
The content on the pages of this website is for your general information and use only. It is subject to change without notice. We will post any changes to these terms on this website so please check regularly for the most recent version.
Rest assured that we will not sell, share, or rent information gathered through our sites in ways different from what is disclosed here.
What personal information do we collect from the people that visit our website?
When requesting information or a quote or downloading products in a 3D/Revit format for use in your project, you will be asked to enter your name, company name, email address, mailing address, phone number and other details to help you with your experience.
When do we collect information?
We collect information from you when you fill out the “request for quote” page on the website or when you download or view Revit product models.
We will never request your password, user name, or other PII through e-mail. This practice, called “phishing,” is oftentimes a scam designed to steal your personal information. If you receive an e-mail message that looks like it is from us asking for your personal information, please do not respond.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, visit our booth at a tradeshow, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
- To improve our website in order to better serve you
- To allow us to better service you in responding to your customer service requests
- To administer a contest, promotion, survey or other site features
- To quickly process your transactions
- To ask for ratings and reviews of services or products
- To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
Do we use ‘cookies’?
What is a cookie?
A cookie is a small piece of text that websites send to the browser and is stored on the user’s terminal, which may be a personal computer, a mobile phone, a tablet, etc. These files allow the website to remember information about your visit, such as language and preferred options, which can make your next visit easier and make the site more useful for you. Cookies play a very important role in improving user experiences on the web.
How are cookies used?
By browsing this website you are accepting that we can install cookies on your device. Cookies can tell us:
- How each visitor found the website (whether through another website, an organic search query, Pay Per Click and so on),
- How many times each page on our site is viewed by each customer,
- And even notify us when a particular visitor accesses our site.
Types of cookies used
This website uses both temporary session cookies and persistent cookies. Session cookies store information only while the user accesses the Web and persistent cookies stored in the terminal data to be accessed and used in more than one session.
Technical cookies: these allow the user to navigate through the website or application and use the various options or services there. For example, with traffic control and data communication, to identify the session, access restricted Web parts, etc.
Cookies customization: these allow users to access the service with some predefined general features in your terminal, or user defined settings. For example, the language, the type of browser through which you access the service, the design of selected content.
Statistical analysis cookies: these allow the monitoring and analysis of user behavior on websites. The information gathered through such cookies is used in measuring the activity of web, application or platform sites and the profiling of user navigation of these sites, in order to make improvements to the service and functionality for users.
Third Party Vendors: Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
Turning off Cookies
Cookies are specific to each different browser. For example, this means cookies stored on Google Chrome cannot access cookies stored on Internet Explorer.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.
Below are links to the ‘Help’ pages of major browsers which explain how you can do this. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site or any other websites that you visit.
Except for essential cookies, all cookies will expire after a period of time.
With Whom Does SICO® Share Personally Identifiable Information?
We do not sell your name or other personally identifiable information to third parties, and do not intend to do so in the future. We do share your information with our partners and affiliates as necessary to provide you with services. We may also engage third parties to process your information on our behalf, or to assist us in improving our services.
We may disclose personally identifiable information to government authorities or to third parties pursuant to a subpoena or other legal process.
Your California Privacy Rights
California Civil Code Section 1798.83 permits users of our site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write us at: the address listed below.
7525 Cahill Road
Minneapolis, MN USA 55439
For Residents of the European Union or Switzerland:
Transfer of Information
The information we collect from you may be transferred to, stored at, and processed in destinations outside of the country in which you are located and may be accessible to the governments of such destinations under local law. This includes processing by us, our affiliates, our third party payment processing companies, and other third parties as necessary to provide our services to you and as described above. You agree to such transfer, storing, and/or processing of your personal data outside of the country in which you are located.
Legal Basis for Data Processing
- necessary for the performance of the contract between you and SICO® (to provide you with products and other services that you request, or for resolving billing or customer service inquiries related to your use of our products or services);
- necessary to comply with legal requirements (for example, to comply with applicable accounting rules or to make mandatory disclosures to law enforcement);
- necessary for our legitimate interests (for example, to manage our relationship with you and to improve the website and our services);
In some instances, you may be required to provide us with personal data for processing as described above, in order for us to be able to provide you all of our products and services, and for you to use all the features of our website.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.
Changes to this Statement: