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Frequently Asked Questions

The SICO Experience

 

At SICO, we’ve always believed in creating transformative spaces that inspire. Integral to that mission is ensuring our community is well-informed. Here, we’ve compiled some of the most frequently asked questions about our offerings and operations. Browse through or filter by market to find the answers tailored to your unique interests.

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Customization & Design

Can SICO products be customized to match a facility’s design?

Yes. Customization is one way SICO helps facilities create cohesive, professional environments. Our team works closely with architects, designers, and facility managers to ensure products complement the overall design of the space.

Depending on the product, customization options may include:

  • Laminate finishes
  • Edge profiles
  • Frame colors
  • Size configurations
  • Storage options
What laminate, edge, and color options are available?

SICO offers a variety of high-pressure laminate surfaces, edge treatments, and frame colors designed to suit both modern and traditional interiors. Material samples are often available to help with design selection.

Options vary by product line but commonly include:

  • Multiple laminate patterns and colors
  • Durable edge profiles for impact protection
  • Powder-coated frame finishes
Can logos or branding be added to tables or stages?

In some cases, facilities choose to incorporate logos, custom graphics, or branded finishes into staging or furniture surfaces. If you’re planning a branded space—such as a university venue, conference center, or corporate facility—our team can help explore available customization options.

    Do you provide CAD files, BIM models, or specification documents?

    Yes. SICO can provide technical documentation and specification resources to assist architects, designers, and facility planners. These resources help simplify planning and integration into building designs.

    Available materials may include:

    Are there options for ADA-compliant seating or accessibility?

    Yes. Many SICO products can be configured to help facilities meet ADA accessibility requirements. Our team can help ensure your setup supports both functionality and accessibility.

    For example:

    • SICO tables can be specified with appropriate clearances
    • Seating layouts can be arranged for wheelchair accessibility
    • Staging systems can be integrated with accessible ramps

    Installation & Setup

    Do SICO products require professional installation?

    Most SICO products are designed for a simple, straightforward setup and do not require specialized installation. Items like folding tables and mobile cafeteria tables arrive ready to use, while modular staging systems can be assembled quickly by facility staff. Detailed setup instructions are included with every product.

    How long does it take to set up a mobile stage?

    Setup time depends on the size of the stage configuration, but most modular stage platforms can be assembled in minutes. Many facilities are able to create a complete stage setup with just a few staff members thanks to the modular design and integrated locking mechanisms.

    Can one person safely open and close SICO folding tables?

    Yes. SICO folding tables are engineered with balanced frames and smooth folding mechanisms, allowing a single person to open or close them safely. For larger quantities, many facilities use transport caddies to move and store multiple tables at once.

    How much storage space is required when tables are folded?

    One of the key benefits of folding tables is their compact storage footprint. When folded and stored on a transport caddie, many tables can be stacked vertically to minimize storage space. This makes them ideal for facilities that frequently convert rooms between different uses. Product specification sheets provide detailed dimensions and storage considerations.

    What safety features are included in SICO products?

    Safety is a top priority in SICO product design. Features may include:

    • Locking mechanisms on folding frames
    • Stable support structures
    • Durable, impact-resistant materials
    • Smooth mobility with heavy-duty casters

    These features help ensure safe operation in high-traffic environments like schools, hospitality spaces, and event venues.

    Do you provide installation guides or training?

    Yes. SICO provides clear installation instructions and user guides for all products. For large installations or specialized equipment, our representatives can also provide guidance to help ensure proper setup and operation.

    Maintenance & Product Care

    How does SICO ensure the longevity and durability of its products?

    At SICO, we craft products that stand not just the test of time, but also the rigors of everyday use. We achieve long-term durability through:

    • High-quality materials
    • Reinforced frames and mechanisms
    • Rigorous product testing
    • Proven engineering designs

    These factors allow our products to perform reliably in high-use commercial environments such as schools, hotels, convention centers, stadiums, and arenas.

    What maintenance is required for folding mechanisms?

    Folding mechanisms are designed for long-term reliability with minimal maintenance, but routine inspections help ensure smooth operation for years of use.

    Facilities should periodically:

    • Check hinges and locking components
    • Keep mechanisms clean and free of debris
    • Ensure fasteners remain secure
    How often should casters or moving parts be inspected?

    For facilities that use mobile equipment frequently, we recommend periodic inspections throughout the year. Regular inspection helps maintain safe and smooth operation.

    This includes checking:

    • Caster wheels
    • Brakes and locks
    • Frame connections
    • Moving joints
    Can replacement parts be ordered?

    Yes. Replacement parts are available for many SICO products. Our customer care team can help identify the correct part and guide you through ordering so your equipment can return to service quickly.

    What should I do if a product becomes damaged?

    If a product becomes damaged, contact our customer care team or your SICO representative. In many cases, replacement components or repair options are available. Providing the product model number and photos can help us quickly determine the best solution.

    Product Selection

    What types of folding tables does SICO manufacture?

    SICO manufactures a wide range of commercial-grade folding tables designed for high-use environments.

    These include:

    Our tables are commonly used in hotels, banquet halls, schools, conference centers, and event venues where flexibility and durability are essential.

    What is the difference between mobile cafeteria tables and folding banquet tables?

    While both offer flexible seating solutions, they are designed for different environments.

    Mobile cafeteria tables are typically:

    • Built with attached bench seating
    • Mounted on wheeled frames
    • Designed for quick setup and storage in school cafeterias

    Folding banquet tables, on the other hand, are:

    • Individual tables used with separate chairs
    • Common in event venues and meeting spaces
    • Available in round or rectangular shapes
    What stage sizes and height options are available?

    SICO stages are available in multiple modular sizes and height configurations, allowing facilities to build platforms that fit their specific space and performance needs. Modular platforms can be combined to create small presentation stages or large performance platforms.

    Common stage heights include:

    • 8″
    • 16″
    • 24″
    • 32″
    Which SICO products are best for multipurpose rooms?

    Multipurpose rooms require equipment that is easy to move, quick to set up, and compact to store. These products allow facilities to transform spaces quickly for different uses throughout the day.

    Some of the most popular SICO solutions include:

    What is the weight capacity of SICO tables and stages?

    SICO products are engineered for commercial durability and heavy daily use. Exact weight capacities vary by model, but our tables and staging systems are designed to safely support the loads typically required in hospitality, education, and event environments. Product specification sheets provide detailed load ratings and testing information.

    If you have a specific application in mind, our team can help recommend the best model.

    How many people can sit at a SICO cafeteria table?

    While seating capacity depends on the size and configuration of the table, SICO’s mobile cafeteria tables typically accommodate 4–16 students. Our cafeteria tables are designed to maximize seating efficiency while maintaining safe spacing and easy access for students.

    Purchasing & Ordering

    Do you provide quotes for large facility or school projects?

    Yes. SICO regularly works with schools, universities, hospitality groups, government facilities, and large venues to provide detailed project quotes.

    Our team can assist with:

    • Product recommendations
    • Space planning guidance
    • Budget estimates
    • Large-volume pricing

    To get started, simply contact our sales team with your project details, and we’ll help create a solution that fits your space and budget.

    Are SICO products available internationally?

    Yes. SICO products are used in facilities around the world. We have SICO business units around the globe that provide sales support. We work with an international network of distributors and representatives who can assist with purchasing, logistics, and local support. For international inquiries, our team can help connect you with the appropriate regional representative.

    Do you offer bulk pricing or discounts for large orders?

    Yes. SICO frequently supports large facility installations and multi-room projects, which may qualify for volume pricing. If you’re purchasing equipment for schools, hospitality properties, convention centers, stadiums, or arenas, our team can help develop a cost-effective package tailored to your project scope.

    What's the lead time for product delivery?

    Our lead time varies based on product specifications and customization needs. Generally, it ranges between 4-6 weeks. For a precise timeline, it’s best to consult with our sales team.

    Safety & Compliance

    Are SICO products tested for safety and durability?

    Yes. SICO products undergo extensive testing and quality checks to ensure they meet the demands of commercial environments.

    This testing helps verify:

    • Structural integrity
    • Stability
    • Durability under repeated use
    Do SICO products meet school and commercial safety standards?

    Yes. Many SICO products are designed specifically for educational, hospitality, and convention centers, stadiums, and arena environments, and are engineered to meet the safety requirements of these settings.

    Is there a focus on sustainability in SICO products?

    Yes. Sustainability is an important part of SICO’s manufacturing approach. By designing products that last for years of use, SICO helps facilities reduce waste and replacement costs while supporting long-term sustainability goals.

    Many products incorporate:

    • Durable materials designed for long service life
    • Efficient manufacturing processes
    • Materials that support responsible sourcing

    Visit our sustainability page to learn more.

    Warranty & Support

    What warranty does SICO provide on its products?

    SICO products are backed by manufacturer warranties that vary depending on the product line. Warranty details are included with product documentation and specification sheets. If you have questions about warranty coverage, our team will be happy to assist.

    How long are SICO products designed to last?

    SICO products are engineered for long-term commercial use, often remaining in service for several decades in demanding environments. Many schools, hotels, convention centers, stadiums, and arenas rely on SICO equipment daily, which is why durability and reliability are core design priorities.

    How do I submit a warranty claim?

    To submit a warranty claim, contact our customer care team or your SICO representative with:

    • Product model number
    • Description of the issue
    • Photos (if available)

    This information helps us review the claim quickly and provide the appropriate solution.

    Who do I contact for product support or repairs?

    For assistance with troubleshooting, replacement parts, or repairs, you can contact SICO’s customer care team or your local representative. We’re committed to providing responsive post-sale support to ensure your products continue performing at their best.

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    Seeking More Insights?

    We believe in a dialogue. If there’s a question we haven’t addressed or you need more granular details about our range, we invite you to connect with us. Dive deeper into the SICO experience; we’re here to guide you every step of the way.

    Reach Out to SICO